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Nortel BCM customers with local or global presence can now receive the same superior support for Nortel BCM systems as our customers with the Norstar platform.

Magnitude 9 Communications has enhanced it's offerings to
accommodate the overwhelming demand for remote support on the BCM platform.

Tired of being charged big bucks for simple changes? Are you being hit with a trip charge every time you need a name changed or a mailbox password reset? Did you know that most of the changes that are done on site can be done remotely?

Magnitude 9 Communications offers remote administration, Moves, Adds & changes (MAC), for your Nortel BCM system at substantial savings from standard vendor pricing. Local support is available for customers in our coverage areas.

Now requesting Moves, Adds & changes (MAC) for your system is just a click away. With Magnitude 9 Communications E-ticket system just click the Work order request button above, fill in the blanks and your work order will be on it's way. You will receive an E-Ticket or work order number followed by an e-mail with a link to your newly created work order. From there you can check status of the current or other pending work orders, add information to the work order or update the engineer of additional items requiring attention. Technician dispatch is automatic so your technician will be advised of your request right way.

Disaster recovery planning.

Magnitude 9 Communications can provide off site storage for your BCM communication systems database. In the event of a system failure, fire, natural disaster or international conflict, your mission critical data can be stored in an off site location and protected from loss.

No service contract is required. Just our way of meeting your ever changing business needs.

Contact your Magnitude 9 Communications representative today for
details.